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Logging into the system

Users can log into UCCP by entering their username or email address in the Username/Email field and their password in the Password field, then clicking on the Login button, as shown below in LI-1.

LI-1: Login Screen

For extra security, the system requires multi-factor authentication (MFA). To successfully log on, the user will need their mobile phone present. After entering their username and password, the system will automatically send a text message to their phone. The text will contain a code that will need to be entered on the screen. Once the code is entered on the screen and the user clicks on Validate, the log-in process will be complete.  

LI-2: Multi-factor Authentication from the Log-in Screen

If the system is unable to authenticate a user, the message “Invalid username and/or password. Please try again” will display in red in the login screen (LI-3).

LI-3: Invalid Log In Credentials


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