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2023 Array Sprint 1 UAT
  • In progress

    • 2023 Array Sprint 1 UAT

    Owned by Viraj Pawa (Deactivated)
    Last updated: Mar 14, 2023
    3 min read

     Overview

    Participants

    @Justin Aspite

     

    Check-In Date

    Mar 14, 2023

    Review Checkpoint Date

    Mar 16, 2023

    Review Items

    • Additional CPT/Diagnosis codes and CPT code management

    • Manage delay and cancel reasons (edit lookup)

    • Sliding the assigned clinicians order

    • Ability to tag an encounter as escalated and report on these encounters

    • Ability for Access Center to use Admin delay from Pending/Reassign status (working on another encounter at same location)

    • Added Clinician response time, Escalated & additional dataware house columns (pause start, pause end, clinicianid, partnerid) to volume by state report

    Sparring materials

    Platform Link: ttps://telepsychiatry.pcic.app

     For Your Information

    Notes regarding the update that are good to keep in mind while testing.

    Please see the details of the updates here:

    • Additional CPT/Diagnosis codes and CPT code management

    • Manage delay and cancel reasons (edit lookup)

    • Sliding the assigned clinicians order

    • Ability to tag an encounter as escalated and report on these encounters

    • Ability for Access Center to use Admin delay from Pending/Reassign status (working on another encounter at same location)

    • Added Clinician response time, Escalated & additional dataware house columns (pause start, pause end, clinicianid, partnerid) to volume by state report

       

    Functional Area

    Note

    Functional Area

    Note

    • Manage Lookups

    • To manage or add CPT Codes, Delay, or Cancel reasons, do the following:

      • Navigate to System Administration → Lookups.

      • Select cpt_codes under Non-internal lookups for CPT Codes

      • Select cncl_rsn under Non-internal lookups for Cancel reasons

      • Select cal_dly_rs under Non-internal lookups for Delay reasons

     

    • Sliding the assigned clinicians order

    • For Assigned cases that are not yet in-session, users can now slide the order of cases by clicking and dragging the case.

      • Cases that are delayed or In-session cannot be slid.

    • Additionally Clinicians are restricted from opening cases that are not currently at the top of their queue.

    • Ability to tag an encounter as escalated and report on these encounters

    • Cases can be escalated from the Session Information window by clicking on the Escalate Request button and saving.

    • Escalated cases will appear on the Volume by State Report via a new column.

     Sparring

    Review Item

    What looks good

    What could be improved

    Questions

    Review Item

    What looks good

    What could be improved

    Questions

    • Additional CPT/Diagnosis codes and CPT code management

     

     

     

    • Manage delay and cancel reasons (edit lookup)

     

     

     

    • Sliding the assigned clinicians order

     

     

     

    • Ability to tag an encounter as escalated and report on these encounters

     

     

     

    • Ability for Access Center to use Admin delay from Pending/Reassign status (working on another encounter at same location)

     

     

     

    • Added Clinician response time, Escalated & additional dataware house columns (pause start, pause end, clinicianid, partnerid) to volume by state report