Service Types
- Nicolle Tamparong (Deactivated)
The Service Types page lists all Service Types that are available to use in the system, as seen below in SA-32. The page offers an overview of each service type (SA-32.1):
Description | Column Name |
|---|---|
The unique identifier of the Service Type | ID |
A short name of the Service Type, and its full name description | Service Type |
Whether the Service Type is being used, is on demand, and is per instance | Is Active |
The default duration of the Service Type in minutes, and its default charge | Default Duration (min) |
Overtime information | Overtime Threshold (min) |
The corresponding Kronos Comp Code | Kronos Comp Code |
The Service Type’s required response time for new/emergent and urgent requests | Required Response Time New/Emergent |
Who created this Service Type and when | Created By |
Who updated this Service Type last and when | Updated By |
SA-32: Service Types